Jan 2008
"My car's interior was so clean when I picked it up."
Jan 2008
"Voss has a friendly and professional staff."
Jan 2008
"The repairs were made much quicker than I anticipated."
Jan 2008
"Everyone at the shop was extremely professional and polite. You have an awesome and friendly team. Thank you for turning a stressful experience into a pleasant one."
Jan 2008
"This shop has outstanding service people."
Jan 2008
"Kandi was wonderful."
Jan 2008
"It was good."
Jan 2008
"There were no painting oops."
Jan 2008
"The bumper looks great."
Jan 2008
"The staff was very helpful and friendly."
Jan 2008
"The repair time exceeded my expectations."
Jan 2008
"Everyone at the shop is great."
Jan 2008
"Kandy made sure things were done correctly the second time around. Thanks, Kandy."
Jan 2008
"The repairs were made right the second time around."
Jan 2008
"Communication was excellent."
Jan 2008
"The repair time was better than expected."
Jan 2008
"The quality of the repairs exceeded my requirements, and then some."
Jan 2008
"You have a very friendly staff at Voss."
Jan 2008
"This shop does excellent work."
Jan 2008
"The repairs were done quicker than I had expected."
Jan 2008
"I received courteous treatment from everyone I came in contact with. Just keep on being courteous, honest, prompt and delivering high quality work."
Jan 2008
"Voss looks like a state-of-the art shop. It is impressive to look down from the lobby and observe all of the work in progress."
Jan 2008
"I was given an estimated finish time and was kept well-informed of the work's progress."
Jan 2008
"The personnel I dealt with were courteous, helpful and friendly. Everyone I talked to including the people at the front desk was so nice. Thank you."
Jan 2008
"Everyone was very friendly and helpful."
Dec 2007
"The staff answered questions quickly; if they didn't know themselves, they would find someone who did. I enjoyed working with the employees."
Dec 2007
"The repairs were done on time."
Dec 2007
"The repairs looked great."
Dec 2007
"Matt was very thorough."
Dec 2007
"The girls were very professional."
Dec 2007
"This shop was very professional in all areas."
Dec 2007
"Pat is great."
Dec 2007
"The customer service is excellent and so is the quality of work."
Dec 2007
"Everyone at the body shop, including the front desk to the repair tech, was very professional and friendly."
Dec 2007
"This experience was a very pleasant one."
Dec 2007
"I received very quick service."
Dec 2007
"The paint technician wasn't sure how well he was going to be able to match our old, faded, weather worn paint, but he matched it perfectly. We needed the hood painted."
Dec 2007
"Everyone was up front, courteous and helpful."
Dec 2007
"The paint refinish made my car look like new."
Dec 2007
"The body repairs made my car look like new."
Dec 2007
"Everything was great."
Dec 2007
"The timing of the repairs was okay -- it was about what I figured."
Dec 2007
"My vehicle looks as if it is new."
Dec 2007
"The body repairs exceeded my expectations."
Dec 2007
"I would recommend this shop to others."
Dec 2007
"The repairs were completed early, even during a holiday week."
Dec 2007
"They have great front desk staff."
Nov 2007
"The repairs were completed on the day it was promised."
Nov 2007
"I was taken care of in a friendly and professional manner by the two people who worked at the front desk."
Nov 2007
"The color matched perfectly."
Nov 2007
"My car was washed and waxed and it hadn't looked that good in a long time - thanks."
Nov 2007
"It was a new lower front."
Nov 2007
"Everyone was friendly and nice."
Nov 2007
"I would recommend this shop because of the quality work."
Nov 2007
"The repair took about 2 hours."
Nov 2007
"Good job."
Nov 2007
"The paint looks like the original."
Nov 2007
"It looks like the original."
Nov 2007
"Stacy did an excellent job keeping me informed."
Nov 2007
"The repairs were completed faster than I thought it would take."
Nov 2007
"I received great service and friendly attention from the staff."
Nov 2007
"It was a very good experience."
Nov 2007
"Voss is the best."
Nov 2007
"The paint looked like new."
Nov 2007
"The car looked as though nothing happened."
Nov 2007
"Things went fast and everyone was friendly. They do a great job."
Nov 2007
"It looks very nice so far. Hopefully it will hold up since we do not replace cars often."
Nov 2007
"The body repairs met our expectations. We had a new bumper cover and that was what we hoped for, since it was a new car."
Nov 2007
"At first Stacey seemed very reserved, but with more encounters, she warmed up and did great. The other staff seemed very friendly and helpful too."
Nov 2007
"They did all they could to put our car back in new condition. Since it was only about 6 months old, this was important to us."
Nov 2007
"My car looks brand new."
Nov 2007
"Your staff went above and beyond for me."
Nov 2007
"The shop staff are all very friendly, and all about "customer service"."
Nov 2007
"Stacy was very helpful."
Nov 2007
"This facility's hours were very convenient."
Nov 2007
"This facility has great service. The employees were very helpful and patient."
Nov 2007
"My truck was repaired quickly and thoroughly, given the amount of work required."
Nov 2007
"Everyone was nice to work with."
Nov 2007
"Good job."
Nov 2007
"The shop has a great set-up."
Nov 2007
"Stacy was above excellent in keeping us advised on the status of the repair."
Nov 2007
"Pat was very helpful the day we took our car in."
Nov 2007
"Matt was very courteous and genuinely concerned about my concerns regarding my auto repair. Good kid."
Nov 2007
"The paint appears to be exactly the same. It was very good."
Nov 2007
"The body repairs were very good."
Nov 2007
"They were considerate and polite."
Nov 2007
"I was satisfied."
Nov 2007
"I was satisfied with the repair time."
Nov 2007
"I thought they were very polite."
Nov 2007
"The paint is as good as the original paint."
Nov 2007
"I can't tell where the repair was made."
Nov 2007
"There was no need for detailed explanations."
Nov 2007
"By all means, I would recommend this shop."
Nov 2007
"It just took an extra day because the wrong part was received."
Nov 2007
"It looks just the same as when I purchased the vehicle."
Nov 2007
"It looks just the same as when I purchased the vehicle."
Nov 2007
"The estimator was great."
Nov 2007
"Great job."
Nov 2007
"The paint was very good. It looked exactly like it had been. It was a perfect match."
Nov 2007
"Matt explained the process and what to expect. He met his claims."
Nov 2007
"They were very friendly and I felt welcome."
Nov 2007
"I would recommend this shop because they do great work."
Nov 2007
"Outstanding job, service and done in a timely manner. Even though it was a small job, I am impressed."
Nov 2007
"Kandy and everyone else treated me very well."
Nov 2007
"It didn't even look as if it had been repaired."
Nov 2007
"Make sure the rental car company has a car for you before you tell the customer you have one. I'm 4' 10" and they only had a big 4x4 in the lot."
Nov 2007
"Your service department was very efficient."
Nov 2007
"I think the shop staff were wonderful, and again, I'd like to thank them for their extra help."
Nov 2007
"The paint refinish was excellent."
Nov 2007
"The body repairs look great."
Nov 2007
"They were helpful and professional."
Nov 2007
"They do quality work."
Nov 2007
"They kept me updated."
Nov 2007
"The job was done quicker than I expected."
Nov 2007
"The reception personnel were very friendly, courteous and overworked."
Oct 2007
"Overall, I was extremely impressed with all the facets of the service. The employees are courteous,and they do quality work on time. Thanks for making a bad experience (getting rear-ended) less stressful."
Oct 2007
"Excellent work on the body repairs."
Oct 2007
"The shop staff were very friendly."
Oct 2007
"The repair time exceeded my expectations."
Oct 2007
"The paint refinish looks great now, however, I withhold my full judgment until I see how well it holds up after some time."
Oct 2007
"The repair work was completed one day ahead of time."
Oct 2007
"I was very impressed."
Oct 2007
"The update phone call on the progress of the repair was a very nice touch. I appreciated it very much."
Oct 2007
"The paint refinish matches the rest of the body very well."
Oct 2007
"Everyone I dealt with was courteous, informative and professional. We were very pleased."
Oct 2007
"The time it took was exactly what was explained to me."
Oct 2007
"I received extremely good customer service."
Oct 2007
"I definitely plan to recommend Voss to my family, friends, co-workers, business associates and others."
Oct 2007
"The front desk staff did an outstanding job. They offered me something to drink. They were very efficient and friendly."
Oct 2007
"My vehicle looks like a new car."
Oct 2007
"You would never know it was damaged."
Oct 2007
"I received really great and friendly service by nice cheerful people."
Oct 2007
"They are very professional, skilled workers who do good work."
Oct 2007
"They said it would take 5 days and it took 5 days."
Oct 2007
"They had a great service team. All the people were great."
Oct 2007
"They kept us updated throughout the entire process."
Oct 2007
"Great job."
Oct 2007
"I thought everything was done with personal consideration."
Oct 2007
"The time it took was great."
Oct 2007
"The color appears to match OK."
Oct 2007
"They have a busy front desk, but Kandy and Lisa were very friendly. Robert Brocher was good to explain the estimate, and the work that needed to be done."
Oct 2007
"The handle on the driver's side door looks more worn than the rest."
Oct 2007
"Kandy kept me updated and informed."
Oct 2007
"I have already recommended the shop."
Oct 2007
"The repair was done quicker than I expected for all the repairs that needed to be made."
Oct 2007
"My claim and repairs were handled very well."
Oct 2007
"Kandy does an excellent job."
Oct 2007
"Keep doing what you're doing."
Oct 2007
"It took 2 days longer than I was first told. After I called, I was told of the longer time."
Oct 2007
"Stacey, the receptionist, was very kind to my very upset daughter, Sarah. Stacey went beyond the call of duty and offered to drive her back to Cleveland. That would be way too far. Her kindness helped Sarah get through a very difficult situation."
Oct 2007
"The shop staff were informative and courteous."
Oct 2007
"The facility was very clean."
Oct 2007
"Great staff."
Oct 2007
"I was very impressed with Rick Sowders - he always took my call."
Oct 2007
"Everyone was more kind and courteous than any business we've ever been to."
Oct 2007
"They matched the paint exactly."
Oct 2007
"They did an excellent job."
Oct 2007
"The customer service people were very nice and provided me with excellent service."
Oct 2007
"The car was ready when they said it would be."
Oct 2007
"I really like Lisa. She was very nice and friendly. I also liked Stacy and Pat."
Oct 2007
"Voss Collision is the best and makes sure their customers are happy."
Oct 2007
"The paint matched very well."
Oct 2007
"The body repairs were done very well too."
Oct 2007
"Everyone was helpful both in person and on the phone. I was kept up to date on what was happening with the repairs."
Oct 2007
"The work done was very good. Everyone I had dealings with was helpful and answered any questions Promptly. They kept me advised of how things were going."
Oct 2007
"The repairs were completed within the estimated time."
Oct 2007
"The car looks great."
Oct 2007
"They called me several times to inform me on the progress."
Oct 2007
"I was very satisfied!"
Sep 2007
"This shop has an excellent staff."
Sep 2007
"Jim Mills is super."
Sep 2007
"Stacy Martin is super."
Sep 2007
"Upon pickup, the car looked like new. I've not been in an accident before and was apprehensive about having repairs done."
Sep 2007
"Stacy and Eric were friendly, professional and helpful."
Sep 2007
"I was told that it might be Friday when the repairs would be complete. The car was done on late Tuesday, though, so I picked it up Wednesday at noon. Maybe the Friday time was a psychological ploy."
Sep 2007
"Keep up the good work. I was impressed."
Sep 2007
"When I picked up the car it looked like new. Hopefully it will remain that way in the future."
Sep 2007
"The shop did a great job. My vehicle looks new."
Sep 2007
"Thank you for offering me something to drink."
Sep 2007
"The repair job was done quicker than I thought."
Sep 2007
"They did a wonderful job of matching my unusual color."
Sep 2007
"I really appreciated the efficient service and the little extras like the car wash."
Sep 2007
"The paint refinish met my expectations, in that no blemishes could be seen."
Sep 2007
"The body repairs met my expectations, in that every car part was placed accordingly, where no gaps could be seen."
Sep 2007
"The secretaries, as well as Bob, the actual body shop person, were very professional."
Sep 2007
"For the amount of damage done ($2207.41), the repairs took less time then I would have thought."
Sep 2007
"Keep up the good work."
Sep 2007
"This was my first accident in 79 years. Kandy walked me thru everything."
Sep 2007
"They are all special people. They were all so helpful, thank you."
Sep 2007
"They got my car back on time and met all expectations."
Sep 2007
"The rental car helped a lot."
Sep 2007
"Voss did a great job."
Sep 2007
"The shop staff were great."
Sep 2007
"Everything went as told. I am very happy."
Sep 2007
"The paint matched perfectly and looks beautiful."
Sep 2007
"The bumper looks great and matches well."
Sep 2007
"Matt and the ladies were all friendly and nice."
Sep 2007
"The employees are excellent and they treat people with respect."
Sep 2007
"My car looks better than it did before the accident."
Sep 2007
"The replacement bumper looks just like the original."
Sep 2007
"The repairs were done quicker than I expected."
Sep 2007
"Kandy was great, she took care of everything. I didn't even have to worry about the rental."
Sep 2007
"I would recommend this shop because they do a wonderful job."
Sep 2007
"The ladies at the counter were very helpful and accommodating. Amends were made for the problems encountered and inconvenienced. If people come to drop off a vehicle to do the work, try not to be pushy. Things can be overwhelming."
Sep 2007
"It looks fantastic."
Sep 2007
"My vehicle looks great."
Sep 2007
"Everyone was so helpful, especially Matt Stiffer."
Sep 2007
"You are the best agency in town."
Sep 2007
"Matt Stiffer was just wonderful in every way. Give him a raise."
Sep 2007
"Kandy kept me informed. It was a lovely, professional job."
Sep 2007
"This shop is very organized and efficient."
Sep 2007
"Praises for Voss and State Farm."
Sep 2007
"The paint refinish is smooth, and without errors."
Sep 2007
"The response to my diligence was as good as it gets."
Sep 2007
"They did a great job with the color match."
Sep 2007
"Everything was perfect."
Sep 2007
"Matt S. was especially helpful."
Sep 2007
"My car looked new and very clean."
Sep 2007
"Very nicely done."
Sep 2007
"Receptionists Kandy and Jennifer were very helpful."
Sep 2007
"I would recommend this shop because of the friendly staff and the excellent job on my car."
Sep 2007
"The repairs took as long as promised."
Sep 2007
"I had a great experience. Thank you."
Sep 2007
"Great work."
Sep 2007
"I do recommend the shop."
Sep 2007
"The shop provided excellent service from beginning to end."
Sep 2007
"The shop estimated 2 weeks and the repair was finished in one week, so it exceeded my expectations. Excellent service."
Sep 2007
"The exterior of my vehicle looks great."
Sep 2007
"The paint job made my car look like new."
Sep 2007
"The shop kept me informed of my repair progress and I felt like a valued customer. Everyone was courteous, knowledgeable and helpful."
Sep 2007
"I feel my repairs were done well, and not rushed through."
Sep 2007
"My car looked like new; I couldn't tell it had been hit."
Sep 2007
"Keep up the good work."
Aug 2007
"My car was washed and even the tires were shiny!!"
Aug 2007
"I've brought 3 cars from Voss. and only use their service facility."
Aug 2007
"It is self explanatory."
Aug 2007
"It is self explanatory."
Aug 2007
"The staff was very courteous."
Aug 2007
"This is a smooth, clean, efficient operation. However they shouldn't have indicated so positively that my car would be finished, only to delay it again and again. This contradicts efficiency, doesn't it?"
Aug 2007
"The body repairs are perfect."
Aug 2007
"All of the employees were good."
Aug 2007
"The paint job was perfect."
Aug 2007
"The employees were helpful and informative."
Aug 2007
"The employees were great at the shop."
Aug 2007
"This is one of the best places I have ever gone in terms of customer service."
Aug 2007
"My repairs were done early. Thanks."
Aug 2007
"My car looks new."
Aug 2007
"Matt was always very friendly and helpful. He returned my calls quickly."
Aug 2007
"The rest of the front desk staff was also helpful."
Aug 2007
"Stacy made the process easy for me."
Aug 2007
"Your customer service is beyond excellent."
Aug 2007
"The paint is perfectly matched."
Aug 2007
"The repair time exceeded my expectations."
Aug 2007
"Good work."
Aug 2007
"The paint blends perfectly with the original."
Aug 2007
"I can't tell there was anything wrong."
Aug 2007
"The paint looks great."
Aug 2007
"My trunk is offset. It makes a terrible noise."
Aug 2007
"My car was spotless when I picked it up. They did a fantastic job of detailing the car."
Aug 2007
"The repairs look like new."
Aug 2007
"The ladies at the front desk were helpful, caring, and excellent."
Aug 2007
"I am a diabetic and my blood sugar dropped really low. The shop brought me a coke and it saved me a trip."
Aug 2007
"Everyone at the shop was kind, courteous, and helpful."
Aug 2007
"I wish the shop had better communication about payment. We thought the insurance company paid them and they thought that the insurance company sent the checks to us. I asked several times about no surprises when we picked up the car and that I would owe nothing."
Aug 2007
"Matt was a good kid."
Aug 2007
"The repairs were finished earlier than promised."
Aug 2007
"They did a good job on the paint refinish."
Aug 2007
"Lisa was helpful. She was really the only part of the transaction that was pleasant."
Aug 2007
"Robert Brocker's service was above and beyond my expectations."
Aug 2007
"My car was new when it was hit, and it looks new again."
Aug 2007
"The shop staff were friendly, professional and answered all of my questions."
Aug 2007
"The body work was good."
Aug 2007
"As far as I can see, the paint blends right in with the original paint."
Aug 2007
"All of the body looks great, especially the exhaust."
Aug 2007
"Everyone was great and they attended all of my needs."
Aug 2007
"I had a great experience. I will recommend this shop."
Aug 2007
"The repairs were completed quicker than I expected."
Aug 2007
"Great customer service."
Aug 2007
"A great job was done."
Aug 2007
"The people were very nice."
Aug 2007
"The repair was completed on time and was done well."
Aug 2007
"Beautiful quality work."
Aug 2007
"The time I was told it would take was exactly on target."
Aug 2007
"I received wonderful treatment from the employees."
Aug 2007
"The girls up front were very nice. They gave me a diet coke and kleenex."
Aug 2007
"Great communication."
Jul 2007
"Thanks."
Jul 2007
"The shop staff were very nice and helpful."
Jul 2007
"People were nice and their courteousness made the process easy."
Jul 2007
"At first the paint color did not seem to match but it is close."
Jul 2007
"The staff was very friendly."
Jul 2007
"Everything looks great (most of the damage was internal)."
Jul 2007
"The shop staff are courteous, and they respond very quickly."
Jul 2007
"It actually took less time than I thought it would."
Jul 2007
"The employees are professional, pleasant and smart."
Jul 2007
"They are the best. I don't know how they can improve."
Jul 2007
"I have recommended this shop to everybody I talked to."
Jul 2007
"They are the best."
Jul 2007
"Since they had to redo it 2 or 3 times to get it right, they did a fantastic job."
Jul 2007
"I couldn't ask for more help than I received here. Everyone showed concern and were very friendly."
Jul 2007
"I have already told 50 people about your facility and the great work and help I received. I will tell a lot more people about it."
Jul 2007
"Outside of having trouble matching the paint, your personnel did an excellent job. I was very pleased with the outcome."
Jul 2007
"Your employees did a very awesome job. Thank each one for me."
Jul 2007
"Great job and done in a timely manner."
Jul 2007
"The body repairs exceeded my expectations, excellent work."
Jul 2007
"Thank you."
Jul 2007
"They took less time than quoted."
Jul 2007
"They did a great job blending the new paint with the old."
Jul 2007
"Great work."
Jul 2007
"The repair was done very fast and efficiently."
Jul 2007
"Excellent service."
Jul 2007
"My car was very clean when I picked it up."
Jul 2007
"The paint job was excellent."
Jul 2007
"The body repairs were excellent."
Jul 2007
"My vehicle was done sooner than expected."
Jul 2007
"Very professional work."
Jul 2007
"The shop worked on getting the color match."
Jul 2007
"The repairs were done when they said they would be."
Jul 2007
"The shop does good work. Keep it up."
Jul 2007
"The shop was excellent."
Jun 2007
"I can't tell that my car was wrecked."
Jun 2007
"The quality of work was great."
Jun 2007
"The repairs were completed three days faster than promised."
Jun 2007
"The shop staff are wonderful: very nice and helpful."
Jun 2007
"Thank you for cleaning the car inside and out. I did not expect that."
Jun 2007
"They did a great job. I don't see a scratch on the whole bumper."
Jun 2007
"The repairs took less time than I expected."
Jun 2007
"I was very pleased with the paint job."
Jun 2007
"I was very pleased with the repairs."
Jun 2007
"So far, everything seems to be good."
Jun 2007
"They did a good job on the paint."
Jun 2007
"The car looks like new after the repairs."
Jun 2007
"The shop staff were very nice to work with."
Jun 2007
"I was very impressed that Stacy offered to return my rental car for me. That's service."
Jun 2007
"They were all friendly and helpful."
Jun 2007
"The repairs were ready before I expected."
Jun 2007
"The paint refinish looks wonderful."
Jun 2007
"Good job replacement of body parts."
Jun 2007
"Everyone was very nice and pleasant to do business with."
Jun 2007
"The process at the shop was simple and easy, which was great."
Jun 2007
"They did a great job on the paint."
Jun 2007
"The repairs really met my expectations."
Jun 2007
"This shop does a great job."
Jun 2007
"The shop did a perfect job on everything."
Jun 2007
"Kandy said what she was going to do, did what she said she would do and kept me in the loop. Giving me a set of numbers to the right of "10" on this survey is just a waste of paper because she is excellent. You would be well advised to clone her."
Jun 2007
"The paint job is outstanding."
Jun 2007
"Everyone at the shop treated me very well. They are very professional. Keep up the good work."
Jun 2007
"I was kept well-informed during the repair process."
Jun 2007
"The body shop staff worked with me to get things done quickly. Everything went smoothly."
Jun 2007
"The delivery date was reasonable considering that the engine was affected by the accident."
Jun 2007
"The vehicle looks and rides like new."
Jun 2007
"This shop has a great rapport with customers."
Jun 2007
"They were all very friendly and made sure we were well taken care of."
Jun 2007
"Kandy was great. The person who hit us was a jerk. She handled them very tactfully in the aftermath."
Jun 2007
"Kandy was excellent in a difficult situation."
Jun 2007
"The paint was a good match to the rest of the car."
Jun 2007
"The body work was wonderful."
Jun 2007
"I have no complaints whatsoever."
Jun 2007
"The repairs went a little longer then I hoped, but I understood."
Jun 2007
"I could not tell the vehicle had even been painted."
Jun 2007
"The car looks as good as new."
Jun 2007
"They seemed to care about me and my truck."
Jun 2007
"The repairs took less time than I thought."
Jun 2007
"I cannot tell the difference between the old and new paint job."
Jun 2007
"The body repairs look great."
Jun 2007
"I have no complaints at all."
Jun 2007
"The repairs were done much faster than I expected."
Jun 2007
"The paint refinish looks great."
Jun 2007
"The truck looks better than before the accident."
Jun 2007
"The vehicle was repaired in a timely manner. I would've expected it to take longer if the correct parts were obtained and installed in place of the after-market parts."
Jun 2007
"The shop's customer service was excellent."
Jun 2007
"The touch-ups look good."
Jun 2007
"Everything was good with the body repairs."
Jun 2007
"The shop staff took care of all the problems and they were all very helpful and friendly."
Jun 2007
"The repairs were done in a timely manner."
Jun 2007
"The quality of the paint repairs was fine after it was redone."
Jun 2007
"The body repairs were fine after they realigned the fender."
Jun 2007
"Everyone was very friendly and courteous."
Jun 2007
"The paint matched perfectly."
Jun 2007
"My car looks brand new."
Jun 2007
"The girls at the front desk walked me through everything."
Jun 2007
"I was pleasantly surprised at how clean the inside was. I didn't expect the mats to be so clean."
Jun 2007
"Everyone did a great job."
Jun 2007
"Voss has always gone beyond what I expect."
Jun 2007
"When they were finished you never knew it had been in an accident."
Jun 2007
"We have always been treated as someone special."
Jun 2007
"I feel they did a great job on the timing and getting my car back to me."
Jun 2007
"Everyone is just wonderful. From Kandy and the desk to the service department. Thank You."
Jun 2007
"The paint looks very nice."
Jun 2007
"The staff treated me as though they knew me and listened to my concerns."
Jun 2007
"The time it took to do the repair was what I expected because you can't rush excellence."
Jun 2007
"Kandy Emerson did an excellent job in understanding me. She really understood how I felt about my GTO."
Jun 2007
"They are nice people who do good work."
Jun 2007
"The staff at the shop was very friendly and courteous. This is the way a business should be run."
Jun 2007
"Everyone at the shop is very good and explained the work very nicely."
Jun 2007
"The work that was done was excellent."
Jun 2007
"I would recommend the insurance company that paid for the repairs because they provide good service."
Jun 2007
"The staff at Voss Collision Centre treated me with respect, and the quality of the repair was great. Also, the actual repair time met the original commitment and the vehicle was clean when delivered."
May 2007
"After a couple of spots were touched up, it looks great."
May 2007
"After a defective part was replaced, everything is back to original."
May 2007
"The shop kept me informed of the progress of my vehicle."
May 2007
"The repairs were finished a couple days before the promised date."
May 2007
"Keep up the good work."
May 2007
"I thought everyone there was very friendly."
May 2007
"I received excellent service by very pleasant, courteous, employees who turned a disaster into a positive experience."
May 2007
"The paint refinish looks uniform and the shade matched the color of the car."
May 2007
"The car looks like new and the body work is perfect."
May 2007
"The shop set the timeline and they were correct."
May 2007
"The paint matched up perfectly and looks great. Excellent job."
May 2007
"The truck looks as good as new."
May 2007
"After they did the refinish over, it looks just like the rest of the car"
May 2007
"The time frame was much quicker than I thought it would be."
May 2007
"My truck was available 3 days earlier than expected."
May 2007
"The repairs were completed sooner than I expected."
May 2007
"The process couldn't have been better."
May 2007
"Everyone was very friendly and helpful. The car looks great again!"
May 2007
"Great job! I can't even tell there was a repair!"
May 2007
"I received great information and assistance. They were very fair in the estimate and replaced a tire that was losing pressure!"
May 2007
"The repairs were completed in a shorter time than I expected."
May 2007
"Everyone was very personable and helpful. Keep up the great work!"
May 2007
"All the service went above and beyond my expectations."
May 2007
"It took a little longer but this was explained to me since new model parts unavailable as quickly."
May 2007
"The repairs seemed to match the previous finish seamlessly."
May 2007
"After careful inspection, the body seemed to be satisfactory."
May 2007
"The workmanship was excellent and the work was completed in much less time than anticipated."
May 2007
"THe time for the repairs was much quicker than I had expected."
May 2007
"Everyone was very nice and helpful."
May 2007
"I got my car when they said I would."
May 2007
"I am very satisfied with Voss Collision Centre."
May 2007
"The paint refinish made the paint look like new."
May 2007
"They did an excellent job on the repairs."
May 2007
"I am very pleased with/Voss Toyota etc."
May 2007
"Everything was good except the door lock did not work. I had to return the vehicle, but it was promptly and efficiently fixed."
May 2007
"Our Toyota looks brand new. Excellent work and great customer service. The phone calls kept us updated on the progress of the repairs."
May 2007
"I thought it would take much longer than it did. I was pleasantly surprised."
May 2007
"The shop fixed scratches on my car that weren't part of the repair at no cost."
May 2007
"The used headlamp is of excellent quality."
May 2007
"I appreciated the manager's efforts to use parts that met quality expectations, but kept the cost down."
May 2007
"The car was completed three days early."
May 2007
"All the girls were very helpful from secretary to estimator and driver than took me home."
May 2007
"I received good quality work."
May 2007
"The repairs were done in the time that was promised."
May 2007
"Very convenient to have transportation provided by Enterprise, from the collision center to the Enterprise office."
May 2007
"The estimator was very polite and professional."
May 2007
"I couldn't tell where there had been any dents."
May 2007
"I thought the employees were very helpful."
May 2007
"I couldn't tell there had been any scratches."
May 2007
"All three ladies, at the front desk, were friendly."
May 2007
"It was completed much quicker, than I thought it would be."
May 2007
"Pat Kowalski was very helpful."
May 2007
"The reception girls were courteous."
May 2007
"Stacy was always kind and helpful. She even entertained my baby while I switched the car seat to the rental car."
May 2007
"The repair job was very satisfactory."
May 2007
"Everyone was friendly, polite and professional."
May 2007
"The repairs were done before I had expected them. Instead of one (1) day, the job only took five (5) hours."
May 2007
"Most of the time everyone was nice. Two people walked outside with me to explain the repairs and let me look at my car at different times."
May 2007
"The repair was quick which helped us get the car back to work."
May 2007
"The body shop manager and the receptionist were courteous and friendly."
May 2007
"I will recommend this shop because they do excellent work."
May 2007
"The repair was completed faster than expected."
May 2007
"I received very good service even though our home office communication and paperwork made it difficult."
May 2007
"I was totally blown away by every person that I came in contact with."
May 2007
"There is no one who is perfect, so there are no 9-10, but Voss is really, really good."
May 2007
"Stacy was very helpful."
May 2007
"They helped get the repairs completed in a timely manner."
May 2007
"Stacy stayed on top of this repair and got it taken care of as quickly as possible."
May 2007
"The paint is good."
May 2007
"The body work is good."
May 2007
"The repairs were completed ahead of schedule."
May 2007
"Keep up the good work."
May 2007
"The staff was very helpful and courteous to me."
Apr 2007
"I was very impressed, and everyone was helpful and friendly."
Apr 2007
"I got my car back faster than I thought, which made me very happy."
Apr 2007
"The time it took to complete the repairs exceeded my expectations. I was expecting 2 days and it only took 1."
Apr 2007
"I was thoroughly satisfied. It started when I was able to get an estimate on Saturday morning and the quality of the repair work was excellent."
Apr 2007
"The shop staff were very helpful in setting up my appointment, and they communicated with me by phone as needed."
Apr 2007
"The paint refinish matched very well."
Apr 2007
"The ladies at the front desk explained everything to me and were smiling and pleasant."
Apr 2007
"My car was completed ahead of schedule."
Apr 2007
"The service manager and associate were very nice."
Apr 2007
"Voss's has very good service, friendly, and highly acceptable."
Apr 2007
"The repairs were completed sooner than I expected."
Apr 2007
"All employees were very king and courteous."
Apr 2007
"The repairs look brand new."
Apr 2007
"Jessie was great. Jessie was helpful and prompt in getting our questions answered."
Apr 2007
"Mike was great."
Apr 2007
"Jesse was excellent and kept me informed."
Apr 2007
"I can't see where the repair was made."
Apr 2007
"Stacy was professional and helpful."
Apr 2007
"The front office is customer-friendly."
Apr 2007
"I thank the shop for helping me rent a car."
Apr 2007
"The paint matched well."
Apr 2007
"Everything looks the same as it did before the damage."
Apr 2007
"The shop staff were friendly and ready to help."
Apr 2007
"I thank the shop employees for all they did for me."
Apr 2007
"I had to return my car for trouble-shooting on a rattle. I was in and out in 30 minutes--problem resolved. Thanks."
Apr 2007
"The shop staff was very friendly. I would definitely come back if body work is needed in the future."
Apr 2007
"They told me that it would take three days, but it took less."
Apr 2007
"My car looks brand new. It looks like my car was never hit."
Apr 2007
"Everyone was very kind, they did not delay with getting my car back to me. I would recommend this shop because there were no delays or lies. Thank you for being so nice."
Apr 2007
"To my non-professional eyes, it was a very good job, it looks like new."
Apr 2007
"Expedient and professional service with attention to detail."
Apr 2007
"Actually the time exceeded my expectations. This is my first experience with this type of repair, I wasn't sure what to expect."
Apr 2007
"The paint refinish looks great! They even put some paint on my hood where rocks had chipped the paint."
Apr 2007
"The body repairs met my expectations. They were careful and precise with my vehicle."
Apr 2007
"The people at Voss Collision Centre did everything for me. All I had to do was sign my name and pick-up my vehicle."
Apr 2007
"Voss Collision Centre was a very caring and positive auto body shop. They explained everything to me and were very helpful."
Apr 2007
"The repairs done on my vehicle were done before the estimated time."
Apr 2007
"At first I was not sure how I felt about Voss Collision Centre because I felt like they didn't want to give me an estimate on my vehicle. However, once I got over feeling I decided to have the repair work done at this facility. My car now looks like new again, it was cleaned when the repairs were finished and the work was done very quickly."
Apr 2007
"The back of my car looks brand new."
Apr 2007
"The shop let me pick up my car early due to my schedule conflict."
Apr 2007
"Everyone was very friendly and business like."
Apr 2007
"Stacy Martin was very helpful in letting me know the status of my car and answered any questions that I had."
Apr 2007
"The paint refinish exceeded my expectations. The last time I had paint work done, by Peffley, it was a terrible job and they were not helpful (a recommendation of the Hartford Insurance company)."
Apr 2007
"My car looked like brand new again."
Apr 2007
"I was very pleased with everything. Thank you."
Apr 2007
"The completion date was even better than I had expected."
Apr 2007
"Voss Collision Centre has great service."
Apr 2007
"I would recommend the insurance company that paid for the repairs; have been with them for 20 plus years."
Apr 2007
"I would recommend my insurance agent because he pays great personal attention."
Apr 2007
"My vehicle looks just as it did when it left the dealer the first time."
Apr 2007
"All customer service personnel should be as helpful as they were at Voss Collision Centre."
Apr 2007
"They did an excellent repair in a timely fashion."
Apr 2007
"Keep the high standards of the shop and the employees."
Apr 2007
"The repairs done on my vehicle look great!"
Apr 2007
"Everyone that I talked to was very helpful."
Apr 2007
"My vehicle was done being repaired soon than we had expected."
Apr 2007
"I chose Voss Collision Centre because it was recommended to me by my insurance company."
Apr 2007
"Voss Collision Centre also did a detail job on my vehicle. They did a beautiful job, it looked like it did when I first bought it. Thank you!"
Apr 2007
"Kandy is phenomenal. She is a great reflection of this shop's efficiency and effectiveness."
Apr 2007
"The delivery date was one day ahead of schedule."
Apr 2007
"I was very pleased with the service at this shop. They were very courteous and professional."
Apr 2007
"I trust the quality of the work that they insure."
Apr 2007
"I would recommend my insurance agent because they have competitive rates and good service."
Apr 2007
"The color rendition is excellent."
Apr 2007
"The auto is handsome again after the repairs."
Apr 2007
"This shop can be proud of its staff. We are very pleased with their expertise."
Apr 2007
"The repairs were completed on time."
Apr 2007
"The lady at the desk was on top of everything."
Apr 2007
"The repairs were completed in the time they said they would be."
Apr 2007
"The area that was painted matched perfectly with the rest of the vehicle."
Apr 2007
"Body lined up as it should."
Apr 2007
"Stacy was very helpful and friendly."
Apr 2007
"Jesse was refreshing to deal with, a "customer friendly" employee."
Apr 2007
"I would definitely recommend the shop to my family and friends."
Apr 2007
"The insurance company was prompt."
Apr 2007
"I was greeted and served quickly."
Apr 2007
"The shop did a good job."
Apr 2007
"The insurance agent provided great service"
Apr 2007
"The car looked brand new."
Apr 2007
"The car looked brand new."
Apr 2007
"My questions were all answered in a friendly manner."
Apr 2007
"I would recommend the shop, because of the good work done."
Apr 2007
"It was repaired in a timely manner for the amount of damage done."
Apr 2007
"Everyone I dealt with did a fine job."
Apr 2007
"The paint and body repairs were very good quality."
Apr 2007
"The shop manager was pleasant when I had a question."
Apr 2007
"The shop provided great customer service."
Apr 2007
"I really got my car back fast."
Apr 2007
"I loved that my car came back spotlessly clean, inside and out. This made a huge difference in my opinion."
Apr 2007
"The car looks just as it did before the accident."
Apr 2007
"Stacey was very professional and did an excellent job."
Apr 2007
"The repairs were completed in a timely manner."
Apr 2007
"The paint job looks shiny, smooth and new."
Apr 2007
"My car looks brand new again."
Apr 2007
"The repairs were completed in a timely manner."
Apr 2007
"I received excellent service and amazing quality."
Apr 2007
"The body repairs met what was in the estimate."
Apr 2007
"They were very responsive to occasional phone calls, regarding the status of repairs and progress."
Mar 2007
"The employees were great and helpful. They called frequently to update me without me having to call and ask!"
Mar 2007
"It was completed in one day even when the incorrect part was delivered."
Mar 2007
"They have excellent staff and do excellent work."
Mar 2007
"I thought they did a good job."
Mar 2007
"Everyone we spoke with was very friendly and helpful."
Mar 2007
"
The shop staff seem very organized and efficient."
Mar 2007
"The dent repair was good."
Mar 2007
"The body shop people seemed friendly and helpful."
Mar 2007
"The staff at the front desk went out of her way to help me."
Mar 2007
"I can't tell there was ever a problem."
Mar 2007
"It literally looks like new."
Mar 2007
"It couldn't have been easier or more hassle free."
Mar 2007
"The truck looks fine."
Mar 2007
"All of the Voss employees I came in contact with were very friendly and helpful."
Mar 2007
"The four ladies at the front desk made things easy."
Mar 2007
"It matched perfectly and is shiny."
Mar 2007
"Everyone was very polite. They greeted me at the desk as soon as I came in and went out of their way to help me."
Mar 2007
"The employees are great and friendly."
Mar 2007
"Pat Kawalski kept me informed every step of the way. They were easy to do business with."
Mar 2007
"I was very pleased that the process was thoroughly explained to me and that I was given periodic updates."
Mar 2007
"It was a very smooth process."
Mar 2007
"Eileen was very professional and customer oriented - a great employee! She provided outstanding customer service."
Mar 2007
"It's a beautiful job."
Mar 2007
"They were very courteous and took time to explain everything that was done to my car."
Mar 2007
"I couldn't tell it had been in the shop."
Mar 2007
"Everyone was helpful and friendly."
Mar 2007
"It was finished before promised."
Mar 2007
"It matched!"
Mar 2007
"Two of the people that I talked to were really nice."
Mar 2007
"It matches the rest of car perfectly."
Mar 2007
"I can't tell where the repairs were made."
Mar 2007
"Every time I have come to Voss, I have been treated very well."
Mar 2007
"Any repairs I have needed have always been done in a timely manner."
Mar 2007
"It was sooner than expected."
Mar 2007
"Everyone was very friendly and helpful. When I bought this problem to their attention, the staff tried to help as much as possible."
Mar 2007
"The front desk service was very friendly."
Mar 2007
"Angela was very friendly and professional."
Mar 2007
"My car looks just like it did or better than before the accident."
Mar 2007
"The car looks excellent better than before the accident."
Mar 2007
"The repairs were done three days earlier than promised."
Mar 2007
"Stacy did a superb job of keeping us posted."
Mar 2007
"The time they took for the repairs was much sooner than I had expected."
Mar 2007
"The paint looks great."
Mar 2007
"The body repairs make the vehicle looks new."
Mar 2007
"The repairs were completed quickly."
Mar 2007
"The existing looks like the original paint."
Mar 2007
"I can not tell the car was hit."
Mar 2007
"The staff was extremely helpful."
Mar 2007
"It was timely."
Mar 2007
"The paint matches very well."
Mar 2007
"Everything seems to be in working order."
Mar 2007
"The repairs were completed in the time promised."
Mar 2007
"Overall the paint job was very nice."
Mar 2007
"The paint refinish looked very nice and of excellent quality."
Mar 2007
"It was done much quicker than what we expected."
Mar 2007
"It looks as if it matches the rest of the car."
Mar 2007
"It looked like new."
Mar 2007
"They were very helpful and answered all of my questions."
Mar 2007
"The repairs were completed sooner than expected."
Mar 2007
"The time it took was better than expected."
Mar 2007
"The body repairs look like it was never damaged."
Mar 2007
"The paint color matches beautifully."
Mar 2007
"The repairs were completed in the time promised."
Mar 2007
"I can not truly assess the body repairs as there is so much snow."
Mar 2007
"The paint looks great."
Mar 2007
"All of the body repairs looked fine."
Mar 2007
"The repairs were completed sooner than expected."
Mar 2007
"It looks brand new."
Mar 2007
"I can't tell it was wrecked."
Mar 2007
"They were very friendly and professional."
Mar 2007
"The time it took was better than expected. It was done really fast."
Mar 2007
"They did a great job."
Mar 2007
"It matches well!"
Mar 2007
"It looks great."
Mar 2007
"Everyone was wonderful"
Mar 2007
"I appreciated the calls while the car was being fixed to let me know of the progress."
Mar 2007
"It was done very quickly."
Mar 2007
"It looks like brand new, when I first bought it."
Mar 2007
"They did a great job on the body."
Mar 2007
"Everyone was very helpful."
Mar 2007
"The repairs were finished two days sooner than I thought."
Mar 2007
"The service was wonderful and very professional."
Mar 2007
"Thanks for getting my car back as soon as possible."
Feb 2007
"The car looked brand new."
Feb 2007
"The employees were very nice and helpful."
Feb 2007
"I really appreciated the speediness of the repairs, because I assumed it would take a lot longer."
Feb 2007
"They were finished before the projected date."
Feb 2007
"I was impressed by the girls at the desk. If I called and asked them to do something extra, they did it with a smile."
Feb 2007
"The new bumper and light look good."
Feb 2007
"Questions were answered and the service was prompt."
Feb 2007
"It looked better than it was before the accident."
Feb 2007
"It looks good as new, and they cleaned the car up."
Feb 2007
"They had no hassle service."
Feb 2007
"They told me Friday and it was ready."
Feb 2007
"This is a good place to get a car fixed."
Feb 2007
"It looks like it matches very well."
Feb 2007
"Everything looks straight."
Feb 2007
"They had good service."
Feb 2007
"It looks great!"
Feb 2007
"The shop had very impressive service."
Feb 2007
"I loved how Voss kept me updated on how the work was going."
Feb 2007
"The shop employees were excellent."
Feb 2007
"I have had great service both times I have had a car repaired by Voss."
Feb 2007
"I am completely satisfied. They had excellent service."
Feb 2007
"They did a great job!"
Feb 2007
"Kandy was great helping me cope. I thought I was going to cry, but she was awesome."
Feb 2007
"It was completed a lot sooner than expected, which was great."
Feb 2007
"The staff was wonderful."
Feb 2007
"Kandy: Thank you so much for all of your help. Your joke about the paint being covered for life really helped me look on the bright side."
Feb 2007
"The repairs were finished 10 days before the due date."
Feb 2007
"It looks good and matches well."
Feb 2007
"I would never know it was wrecked. It looks great."
Feb 2007
"Eileen was a very good lady to deal with!"
Feb 2007
"Kandy kept me informed on the progress. I did not have to call and check, she was always prompt in calling me."
Feb 2007
"They did a great job."
Feb 2007
"I had to go out of town and everything was completed without me having to hover."
Feb 2007
"If a dealership name is going to fix it, I'd expect perfection."
Feb 2007
"The staff was very friendly and helpful."
Feb 2007
"My car looks good and sharp."
Feb 2007
"The estimate was accurate to the actual cost."
Feb 2007
"The actual lead time to complete work was 1/2 day better than estimate."
Feb 2007
"Voss is absolutely the *best*. They are very eager to serve."
Feb 2007
"Eileen frequently checked the progress and even replaced the rusted bolts on license plates, which the technicians has neglected to do as requested. She found new bolts and replaced them herself, demonstrating her desire to please the customer!"
Feb 2007
"My agent recommended this shop."
Feb 2007
"It matched the old paint perfectly."
Feb 2007
"It looked like new."
Feb 2007
"They were courteous, helpful, and pleasant."
Feb 2007
"Keep up the good work."
Feb 2007
"Stacy was very friendly and helpful."
Jan 2007
"The color matched great."
Jan 2007
"I can't tell it was crumpled."
Jan 2007
"The girls up front were very nice and friendly and explained everything very well."
Jan 2007
"Everyone was very friendly and helpful."
Jan 2007
"The repairs were done much faster, than I had expected."
Jan 2007
"They were very friendly and professional."
Jan 2007
"It matches perfectly."
Jan 2007
"I could not tell where it was repaired."
Jan 2007
"They did a very good job on the repairs."
Jan 2007
"It looks like new."
Jan 2007
"Everyone I spoke with was pleasant and helpful. They were all professional and respectful."
Jan 2007
"It was completed sooner than expected."
Jan 2007
"It was perfect!"
Jan 2007
"The shop had excellent service."
Jan 2007
"The shop made this experience as easy and painless as possible."
Jan 2007
"It looks great."
Jan 2007
"It was finished one day earlier than estimated."
Jan 2007
"The car looks like new again."
Jan 2007
"The car looks like it did before the accident."
Jan 2007
"The repairs were completed sooner than promised."
Jan 2007
"The shop had friendly people who communicated well."
Jan 2007
"They did a good job on my vehicle."
Jan 2007
"Everything was done in a timely, courteous and service oriented manner."
Jan 2007
"The new paint matched the original nicely."
Jan 2007
"Eileen was very informative. She also kept me informed updated on the progress of the repairs and the insurance transactions."
Jan 2007
"The repairs were completed in a timely manner."
Jan 2007
"I appreciate the warranty."
Jan 2007
"The repairs were completed sooner than promised."
Jan 2007
"Everyone, especially Stacy, was helpful and kept me informed on the propose of the repairs."
Jan 2007
"Other than the fact that the wrong bumper was ordered, and the repair was delayed, the entire process went along well."
Jan 2007
"The color of the new paints seem to match with the color of the old parts."
Jan 2007
"It is hard to tell that the car, had ever been in an accident."
Jan 2007
"The repairs were done a day ahead of schedule."
Jan 2007
"Looks like it was never in an accident."
Jan 2007
"The car looked better than new."
Jan 2007
"From the moment I arrived to the moment I left, I was treated well."
Jan 2007
"Voss Collision Center is well-organized."
Jan 2007
"They got my car back to me on time."
Jan 2007
"Excellent work and friendly service."